We are confident in our team of experienced and knowledgeable employees who are all prepared to receive, address and completely satisfy all your enquiries. In order to always be on the cutting edge within our industry, we pledge a minimum of 40 hours training for each staff member annually. This is done through external and internal courses. We are always seeking new and innovative ways to improve our knowledge and skills to better serve you and anticipate growing trends.
In view of the heightened COVID concerns, JTS has taken measures to ensure the safety of our clients and partners which we continue to review and adjust as required.
Within our office space we have:
On a daily basis, staff members and clients are screened when entering and leaving the facility; this in conjunction with Kingston Wharves Ltd. where we are housed.
In addition to these measures, we implore clients who have travelled overseas to refrain from visiting our office until some 14 days of quarantine. This requirement extends to immediate family
members and persons living in the same household as the customer who recently arrived from overseas. We have a zero-tolerance policy in this regard, and you will not be allowed on the facility. If perchance you bypass the security, you will not be served but will be promptly escorted from the facility. After quarantining, you are asked to present your discharge certificate which is obtained at your nearest health centre.
If you are importing personal effects, you may simply provide details on your cargo and your TRN information and we will process your customs declaration online for you. As before, with us you have the option for an end-to-end service, so do take advantage of the opportunity. Speak to one of our representatives for the additional information or email us at email@example.com
Since April 2020, the port operators have also established a few policies; in line with directives from Jamaica Customs Agency and the Government of Jamaica. These include but are not limited to:
JTS cares about you and want to ensure that you and all our stakeholders remain safe as you go about interfacing with us and the ports.